In today’s environment, things can change at a moments notice. Whether it’s communicating instructions on what to do during a disaster, IT making everyone aware of a network outage, or HR sending out a notice to employees of an upcoming meeting, being able to quickly and accurately communicate with groups of people can be critical to maintaining business continuity.

Ascendent Notification accelerates the speed at which an entire organization communicates and responds by drastically improving the effectiveness of their group communications. Through the integration of powerful notification capabilities and polling services, Ascendent Notification arms enterprise organizations with the capability to automatically notify mass groups in real-time giving enterprise customers the power to quickly notify and respond to any situation—planned or not. With the click of a mouse or the DTMF commands on any communication device, Ascendent Notification sends out messages en masse quickly and accurately. Notifications can be initiated by any authorized person to all or subsets of the contact database.

Benefits

• Protects business operations with continuous communications in the event of primary system or site outage
  
• Reduces response times in emergency situations
  
• Maintains business operations on a day to day basis
  
• Effectively disseminates information to large groups; eliminates inefficient calling trees
  
• Improves employee productivity, safety and security through effective event management
  
• Increases customer satisfaction

Features

Advanced Notification Capabilities – Polling:
Ascendent Notification provides customers with a robust notification solution that enables organizations to automatically contact relevant parties. Management can rest assured that they can quickly provide instructions and request responses through a unique polling mechanism that collects individual disposition, location, etc via an easy to use web-based GUI or telephone user interface.

User-Centric Mobility:
Leveraging Ascendent Mobility, organizations are armed with the capability of reaching their staff regardless of what their location or type of communication device they are using.

Detailed Reporting:
Ascendent Notification provides real-time results via a web-based or telephone interface, displaying statistics based on name, number, time and respective response. This allows initiators to quickly summarize and analyze polled results, and determine next steps accordingly.

Technology Agnostic:
Ascendent Notification capabilities are available across traditional PBX desk sets, as well as VoIP, WiFi, cellular, home office, and even soft phones such as MSN Messenger™ devices. Staff members are empowered to choose the most appropriate communication technology to maintain business effectiveness regardless of circumstance.

Integrated Platform:
Ascendent’s Notification is part of the Ascendent Voice Mobility Suite which seamlessly integrates mobility, notification, polling, conferencing, and back-up capabilities on a single platform, eliminating the need for multiple third party packages. By leveraging the Ascendent technology, organizations have the confidence of knowing that they have the absolute highest probability of reaching their team members during a crisis or under any circumstance.

Ascendent Notification takes advantage of the advanced voice services in Ascendent Mobility such as enterprise mobility with single number reach and callback, empowering participants to be easily reached on the devices they choose.

Enterprise executives recognize that the ability to immediately communicate with groups and teams will put the organization in a better position to maintain critical business processes in daily operations or respond in a crisis situation. With proper planning and tools, enterprise organizations can make intelligent decisions and quickly resolve critical situations, improving employee safety, minimizing the risk of potential damage and ensuring critical business communications are maintained.