Ascendent delivers university staff, students and personnel voice mobility from any device, anywhere, immediately to improve communications both on and off campus. With the university environment being so dynamic - with changing student bodies, people having different types of phone service, new staff, and people moving from one building to another at a moments notice, its clear that finding a better way to connect with people in real-time and distributing information are important things to consider. Ascendent helps solve these challenges by providing users with greater reachability and also leverage existing investments while migrating to next generation technologies.

Examples of Where Ascendent Solutions Have Big Impact For Universities:

Improve facilities management:
Ascendent allows universities to remove communication barriers that prevent timely maintenance repairs by quickening response times with reliable any time anywhere access to administrators and support staff. Collaboration tools like conferencing and notification can help get the right people on the phone immediately or provide instruction so that problems can be resolved more efficiently.

Quickly notify students and staff:
With an increasing amount of cell phones on campus and many people living off campus, finding a way to notify everyone with campus-wide messages can be difficult. Ascendent’s single-number reachability can go with students and staff anywhere allowing them to be reached no matter what device they are using or where they are. This also makes it easier to send group broadcast notifications to students or staff. For example, if an instructor needs to cancel a class, they can send out a broadcast message to notify all of the students in their class.

Improving safety and security:
During emergencies, institutions need a reliable way to reach students and staff. Ascendent helps ensure everyone is reachable now matter where they are by reaching people through their assigned single reachability phone number and combining it with notification messages that can be broadcast out to the entire student and staff population to give them information or instruction on security warnings or weather related school closures.

Deliver on-campus telecommunications features anywhere off-campus:
Unlike wireless office systems, Ascendent provides users with full mobility off campus. Ascendent accelerates communications by liberating staff from their desks and allowing them to function anywhere with any device as if they were sitting at their desk. Not only does it extend the functionality of their desk phone to any device but it provides additional features such as one phone number, one voicemail, conferencing, broadcast messaging, call parking and other advanced voice mobility features.

Leverage existing investments while migrating to next generation technologies:
Use of VoIP is growing rapidly on campuses. Ascendent will easily integrate VoIP with any conventional phone system and any type of wireless devices on any network.

Facilitate productive learning:
Learning institutions increasingly rely on telecommunications technologies for more effective management of everyday activities. Ascendent allows users to communicate and collaborate with colleagues, instructors, students, and administrators immediately.

Maintain communications during outages:
Communications outages cost time, money and frustration in trying to discover what the problem is. Ascendent can reroute calls and get the voice system back up and running in three seconds, allowing personnel to maintain continuous contact.