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In a retail distribution environment, staying connected is of the utmost importance. Most warehouses and distribution centers still rely on conventional phone service. Cell phones and radios are being used more frequently but these devices are costly, proprietary, site restrictive and they don’t integrate with internal phone networks. Whether it’s managing “Just in Time” (JIT) inventory techniques, sharing distribution processes, or managing what happens on the warehouse floor, Ascendent helps provide communication security, improve work flow efficiencies and be more responsive with JIT inventory management which requires a high level of efficiency and service at all times.
Ascendent allows for real-time communications, providing greater security and allowing retail and distribution centers to gain strategic and competitive advantages by reducing supply chain issues.
Warehouse and distribution centers can be liberated from their desks by allowing users to be reached and respond immediately from any mobile or remote phone
Inaccurate inventory control can cripple JIT delivery systems and cause negative financial impact. Having management present on the warehouse floor reduces damage and theft. Ascendent will ring incoming desk phone calls to all of the user’s communications devices simultaneously, giving management the ability to be on the warehouse floor with their workers and still be reachable outside of their office.
Accidents, Workers Compensations claims and lost productivity can destroy productivity. Ascendent allows for managers to be away from their desk so they can spend more time with workers and helping prevent mistakes before they happen.
Plant managers often have knowledge in different parts of the distribution process. Ascendent helps managers collaborate with others even if they’re on the warehouse floor. Broadcast messaging or Get me conferencing can rapidly notify or gather the right people regardless of their location so that decisions can be made faster.
With more calls being connected on the first try and by providing users with advanced calling features and the flexibility to be reached anywhere and on any phone, retail distribution organizations see many benefits. Some of these benefits include: enhanced work flow, 25% damaged goods reduction, 20% theft reductions, and increased productivity.
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